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Privacy Policy

Effective date
19 October 2026
Privacy PolicyTerms and ConditionsDisclaimer

Annelise McCarthy Pty Ltd, ACN 699 669 504, referred to in this policy as “we”, “us” and “our”, is committed to protecting your privacy and upholding your rights when you use this Site.

Who we are

We are Annelise McCarthy, a communication specialist based in New South Wales, Australia. This Privacy Policy applies to the products and services we provide through our website, www.annelisemccarthy.com, referred to as the “Site”, and through our social media channels. It explains how we collect, hold, use and disclose your data and how we comply with the Commonwealth Privacy Act 1988. It forms part of our Terms and Conditions.

This policy does not cover information you submit on other websites, even where we communicate with you there. For example, anything you post on Instagram, TikTok, LinkedIn or YouTube is governed by that platform’s privacy policy, not this one.

We will only use your personal information in line with Australian privacy law, including the Privacy Act and the Australian Privacy Principles, and, to the extent it applies, the EU General Data Protection Regulation, known as the GDPR, and any law, regulation, guideline or standard that replaces them.

Our role in your privacy

This policy applies to you whether you are a client, a subscriber or simply visiting the Site.

Our responsibilities

As the provider of the products and services on this Site, we decide how and why your data is processed. We do not sell or rent your details to any third party. We want you to know exactly what information we collect and how we use it.

Your responsibilities

Please read this Privacy Policy and our Terms and Conditions. If you give us data about another person, you confirm that you have the right to authorise us to process that data on their behalf in line with this policy.

When and how we collect data

We collect data from the moment you visit the Site. Sometimes you give it to us directly, for example when you complete an enquiry form. Other data is collected automatically. We may also collect data when you:

  • make an enquiry about a workshop, coaching program, speaking engagement or event
  • purchase an online course, program, event ticket or service
  • join a waitlist or subscribe to our newsletter
  • interact with us on social media
  • take part in an event, promotion, giveaway or survey
  • voluntarily give us your data for any other reason

Types of data we may collect

  • Contact details, such as your name, email address, phone number and address
  • Payment information when you make a purchase, which is handled by our payment providers
  • Your organisation name and role, where you enquire on behalf of a team
  • Basic information about your business or your goals, where you share it with us
  • Information about the products and services you purchase
  • Technical data, such as your IP address, browser type, time zone, operating system and approximate location
  • Data on how you use the Site, such as pages viewed, links clicked and time spent on each page

How and why we use your data

Under privacy law, we may only use your data for specific reasons and where we have a lawful basis to do so. We will use your data for the purpose it was collected and for related purposes, including to:

  • run the Site
  • respond to your enquiry and provide our products, information and services
  • provide client support
  • keep a record of your purchases
  • detect and prevent fraud
  • improve the Site and make your experience more efficient and enjoyable
  • carry out market research, such as asking for feedback on our programs
  • tell you about events, programs and opportunities that may interest you
  • send you marketing, with your consent
  • monitor compliance with our Terms and Conditions

We may also disclose your data:

  • as required by law, subject to our obligations
  • with your consent
  • within our business
  • to send you marketing material, with your consent
  • to process your entry into any promotion or giveaway, including contacting you if you win and displaying your name on the Site and our social media channels
  • to third parties who help us provide our products and services

Analytics and advertising

We may use analytics and advertising tools, such as Google Analytics and Meta, to understand how visitors use the Site and to improve our content and advertising. These tools use cookies and similar technologies, and may show you our ads on other websites based on your past visits to the Site.

You can opt out of Google Analytics tracking using the Google Analytics opt-out add-on, and you can control the ads you see on Facebook and Instagram in your Meta ad preferences.

Your choices

Not providing personal data

You can choose not to give us any personal data. You can still browse the Site, but we will not be able to provide you with our products or services.

Turning off cookies

The Site uses cookies and similar technologies to provide some of its features. You can turn off or delete cookies in your browser settings. You can still use the Site with cookies turned off, but some features may not work as well.

Opting out of marketing

Before we collect your data, we will always tell you how we intend to use it, including whether we intend to use it for marketing and whether third parties are involved. Where we need your consent, we will ask for it, and you can withdraw it at any time. You can opt out of marketing by:

  • sending us a message through the enquiry form on our Contact page; or
  • clicking unsubscribe in any marketing email we send you.

Your rights

You can exercise your rights at any time by contacting us through the enquiry form on our Contact page.

Accessing your information

You can ask for a copy of the information we hold about you. We will provide it within 30 days of your request, unless doing so would affect the rights and freedoms of others, such as another person’s confidentiality or intellectual property rights. If we cannot comply with your request, we will tell you why.

Correcting your information

You can ask us to correct any information we hold about you that you believe is inaccurate.

Profiling and automated decisions

We may use your data to work out which products and services are relevant to you, for example by tailoring our emails based on how you interact with them. Otherwise, we only use this data to provide our products and services to you.

Having your data deleted

You can ask us to erase your data. We will then delete all the information we hold about you, except any information we are required to keep by law.

Making a complaint

If you have a complaint about how your data has been handled, please contact us through our Contact page. If you are not satisfied with our response, you can ask the Office of the Australian Information Commissioner to review it at oaic.gov.au.

How we keep your data secure

Our clients trust us to protect their data, and we take that seriously. While we cannot guarantee the security of any information you send to us or receive from us, we maintain reasonable physical, electronic and procedural safeguards to help protect it, including:

  • password protected access to accounts
  • storing electronic data with reputable third party providers who have appropriate security protections
  • limiting access to personal information to people who need to know it
  • using payment providers who are PCI DSS compliant
  • never storing your payment details ourselves

Where we store data

Our service providers may be based in Australia or overseas, and some, including our website platform, store data outside Australia. Where personal data is held or transferred outside Australia, we take reasonable steps to make sure those providers protect it to a standard similar to the Australian Privacy Principles.

How long we keep data

We keep your data for as long as we need it, and this depends on how you interact with us. If you make a purchase, we keep a record of it for as long as we need for invoicing and tax purposes. When we no longer need your information, we delete it permanently or de-identify it.

Third parties who process your data

We share data with third parties in the following circumstances:

  • our suppliers and service providers, such as payment processors
  • our professional and legal advisers
  • third parties involved in fraud prevention and detection
  • law enforcement or other government authorities
  • website, hosting and form providers, such as Webflow
  • payment processors, such as Stripe, PayPal, Xero and Shopify, who may process payments for products and services you buy from us
  • social media and analytics providers, such as Meta, LinkedIn and Google, for building custom audiences and targeting criteria
  • email, course and event platforms, such as ActiveCampaign, Mailchimp, Teachable and Zoom, which hold data so we can keep you informed about course information, logins, offers, newsletters and training
  • anyone else, where we have your consent or are otherwise legally permitted to share it

Payment security

All real time card authorisations are handled by secure third party payment gateways. The following measures protect your data:

  • payments are fully automated with an immediate response
  • your full card number cannot be viewed by us or any outside party
  • all transaction data is encrypted and stored in our payment gateway’s bank grade data centres
  • our payment gateway is an authorised third party processor for all major Australian banks
  • our payment gateway never touches your funds, which go directly from your card to our merchant account

We use payment providers that are widely respected for secure and reliable online payments. While we work to protect the information we hold, no security system is perfect, and we cannot promise that information about you will stay secure in every circumstance.

The Payment Card Industry Data Security Standard, known as PCI DSS, is an information security standard for organisations that handle branded credit cards from the major card schemes, including Visa, Mastercard, American Express and Discover. It is managed by the PCI Security Standards Council and helps ensure card information is handled securely through the Site and our service providers.

Age of consent

By using the Site, you confirm that you are at least the age of majority in your state or territory of residence. The Site should not be used by anyone under the age of majority, and we do not knowingly collect data from anyone under that age.

Cookies and web beacons

What are cookies?

Cookies are small data files placed on your device, often with an anonymous unique identifier. They help us improve our products and services, and can also be used to analyse traffic and for advertising and marketing. They do not harm your device. Your browser’s help function will tell you how to restrict or block cookies, and you can find more information at allaboutcookies.org. If you block all cookies, you may not be able to use all or part of the Site.

Web beacons

We may use web beacons, also known as clear gifs, on the Site and in our emails. These let us see who opened an email and clicked its links, and collect information such as your IP address and your browser or email type. We use this to improve our email campaigns and send you more relevant content. You can opt out of our emails at any time by clicking unsubscribe in any email we send.

Governing law

This Privacy Policy and your use of the Site are governed in all respects by the laws of Australia.

Updates to this policy

Please check this Privacy Policy from time to time. We may update it to reflect changes to our practices or for other operational, legal or regulatory reasons. The effective date at the top of this page always shows when it was last updated.

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